Injured On A SBS Bus – How To File A Medical Claim?

What should you do if you suffered an injury on a SBS Transit bus in Singapore and wish to file a medical claim with the bus company? The following is what I’ve gathered based on first-hand experience with helping someone through the whole process.

• Visit the nearest Bus Interchange
• Request to file an “INCIDENT FEEDBACK FORM“
• On the form, indicate YES for “Any injury suffered?”
• On the form, indicate YES for “Would you like to receive a reply on your feedback”
• Request a photocopy of the form
• Once the investigations are fully completed, a SBS Transit representative will contact you
• Submit your medical claims with photocopy of all supporting documents to them at:SBS Transit Ltd.
  205 Braddell Road
  Singapore 579701
  Attention : The Officer-In-Charge
  Group Claims Unit.

Note: All claims will be considered only after investigations are fully completed. Accordingly, your request will be considered based on the merits of the case.