- MaNaDr Clinic at beach road ordered to stop teleconsult services by MOH.
- Over 100K MaNaDr teleconsult sessions on Manadr.com lasted 1 minute or less in a month.
- Over 1,500 patients got 5+ MCs in a month, with one receiving 19.
Singapore’s Ministry of Health has stopped MaNaDr Clinic’s teleconsultation services due to worrying practices.
MOH Investigates MaNaDr Clinic

In a press release by MOH, the Ministry of Health announced an investigation into MaNaDr Clinic.
MaNaDr teleconsult services has been stopped from 16 August 2024, till further notice.
MOH received many complaints about this clinic’s teleconsultation services in recent months.
The clinic, located at 371 Beach Road City Gate #02-52, has been told to stop its online doctor services.
MOH found that the clinic’s practices were likely wrong in terms of medical care and ethics.
Here are some key points to note:
- Over 100K MaNaDr teleconsult sessions lasted 1 minute or less in a sampled month.
- Some telemedicine consultations were as short as 1 second.
- More than 1,500 patients got 5 or more medical certificates in a month.
- 1 patient received 19 MCs in a month.
Concerns About Patient Safety
Ministry of Health stated, “Such short consultations raise concerns about the safety and quality of clinical care provided to patients.”
The investigation found problems with how MaNaDr Clinic kept patient records.
Some case notes were too detailed, while others lacked important information.
This could put patient care at risk.
MOH will take action against healthcare providers that break the rules.
Take a look at this quick table for MaNaDr teleconsult’s issues:
Issue | Concern |
---|---|
Very short teleconsults | Patient safety at risk |
Multiple medical certificates | Possible system abuse |
Poor record-keeping | Ongoing care at risk |
Ethical concerns | Trust in healthcare at stake |
Wider Effects on Telemedicine
This case has raised concerns about telemedicine rules in Singapore.
MOH will check other licensed providers of teleconsultation services to ensure they follow the rules.
This could lead to stricter rules for telehealth appointments in the future.
Doctors involved may face action from the Singapore Medical Council.
Impact on Telemedicine in Singapore
The MaNaDr Clinic case may change how people view telemedicine services in Singapore.
It shows the need for balance between easy access and good care.
Ministry of Health’s actions show that online healthcare must meet the same standards as in-person care.
Patients should know their rights when using telehealth services.
As this investigation continues, Singaporeans can expect more updates on the future of telemedicine rules in the country.