- StarHub 3G shutdown happening on 1 Nov 2024.
- Customers urged to upgrade to 4G or 5G devices.
- Move aims to enhance 5G services for faster speeds and more data capacity.
Singapore’s telecom giant StarHub is set to switch off its 3G network, pushing users towards faster mobile technologies.
StarHub’s Big Move: Saying Goodbye to 3G
According to StarHub, the company will stop all 3G services on 1 November 2024.
This includes voice calls, text messages, and internet data on 3G.
The change follows a global trend to phase out older network tech.
StarHub wants to use the freed-up space to make 5G services better.
This could mean faster internet and more data for users.
What This Means for Customers
The company is reaching out to customers about the StarHub 3G shutdown.
They’re using SMS, emails, phone calls, and WhatsApp to spread the word.
Customers still using 3G should contact StarHub soon.
They can call the hotline or visit a store for help.
It’s important to upgrade before the end of October 2024.
| Service | Status after 1 Nov 2024 |
|---|---|
| 3G Voice Calls | Not Available |
| 3G Text Messages | Not Available |
| 3G Data | Not Available |
| 4G Services | Available |
| 5G Services | Available |
Why is StarHub 3G Shutdown Happening?
StarHub says, “The strategic move comes in response to the declining utilisation of 3G, aligning with global efforts to phase out older network technologies.”
This means fewer people are using 3G nowadays.
Many countries are also stopping 3G services.
StarHub wants to focus on newer, faster networks.
This change is part of Singapore’s move towards better mobile tech.
Help for Customers During the Change
StarHub is offering support to help customers switch smoothly.
They have set up special help at their hotline, website, and stores.
Customers can get advice on upgrading their phones or plans.
StarHub says, “We remain fully committed to ensuring this transition is as seamless as possible.”
This shows they want to make the change easy for everyone.
Steps for Customers to Prepare
- Contact StarHub’s hotline or visit a store
- Check if your current phone supports 4G or 5G
- Look for deals on new 4G or 5G phones
- Upgrade your plan if needed
- Complete all changes before end of October 2024
Similar Changes in Singapore’s Telecom Industry
StarHub isn’t the only company making the changes.
M1 has ended its 3G network from 1 August 2024.
Companies are moving away from older tech to focus on newer, faster networks.
Do you think retiring 3G networks is a good move for Singapore’s technological progress?
