- HDB tender launches for Sembawang Road and Hougang Central sites, offering about 1,100 new residential units.
- HDB Hougang Branch and facilities to close in phases from 1 September 2025 for new housing development.
- New 24-hour eLobby to open at Hougang Central, offering digital services for residents.
Large land sales and digital service changes are coming for Hougang and Sembawang, as HDB moves to modernise public housing and service delivery.
Overview of HDB Tender Announcement
In a press release by HDB, tenders for two large sites at Sembawang Road and Hougang Avenue 10 Hougang Central have opened on 29 May 2025.
HDB is acting as the government’s land sales agent for these sites.
The sale is part of the Confirmed List under the 1H2025 Government Land Sales (GLS) Programme.
The two tender sites can yield about 1,100 new residential units for Singaporeans.
As quoted in HDB press release, HDB Launches Tender for Sale Sites at Sembawang Road and Hougang Avenue 10 Hougang Central
The HDB Hougang Branch will close on 1 September 2025 to allow for future development at Hougang Central.
Details of Land Sale Sites
According to HDB, has provided details about both land parcels in their announcement.
- Sembawang Road site area: 18,968 m²
- Hougang Avenue 10 Hougang Central site area: 46,898 m²
- Sembawang Road zoning: Residential (Executive Condominium)
- Hougang site zoning: Commercial and Residential
- Sembawang Road GFA: 26,556 m², max height: 40m to 45m SHD, estimated units: 265
- Hougang site GFA: 117,245 m², max height: 64m SHD, estimated units: 835
- Lease period for both: 99 years
The final site area may change after survey, and actual unit numbers depend on the developer’s proposal.
Developers can buy tender packets from the URA website for full details.
| Site | Area (m²) | GFA (m²) | Height | Estimated Units | Lease | Tender Close |
|---|---|---|---|---|---|---|
| Sembawang Road | 18,968 | 26,556 | 40-45m SHD | 265 | 99 yrs | 11 Sep 2025, 12pm |
| Hougang Ave 10 / Central | 46,898 | 117,245 | 64m SHD | 835 | 99 yrs | 16 Dec 2025, 12pm |
Closure of Facilities at Hougang Central
The Hougang Avenue 10 Hougang Central site will see phased closure of key facilities for development works.
- HDB Hougang Branch: closes 1 September 2025
- Adjacent sheltered atrium: closes end-September 2025
- Surface car park (HG55): closes end-March 2026
The closures will help prepare the site for the new mixed commercial and residential development.
HDB announced that Hougang Branch will close on 1 September 2025 to make way for development at Hougang Ave 10/Hougang Central.
New 24-hour eLobby at Hougang
To support residents after the branch closure, a new 24-hour eLobby will open at Block 806 Hougang Central #01-160, Singapore 530806, starting 1 September 2025.
This eLobby is five minutes’ walk from the current branch.
It will have eService kiosks, a cash payment kiosk, and an AXS machine.
Residents can use these digital machines for mortgage payments, rental payments, season parking applications, and more.
In the first month after opening, a service ambassador will help visitors use the machines and digital services.
HDB stated, “To better support residents’ needs after the closure of Hougang Branch, a new 24-hour eLobby will open from 1 September 2025.”
Enhancing Digital Service Delivery
HDB says the eLobby is part of a plan to modernise HDB’s services and use digital tools for daily tasks.
More than 200 eServices can be found online at HDB InfoWEB or the MobileHDB app (App Store/Google Play).
These services help with common transactions and cut down on the need to visit branches or call for help.
- Pay or renew season parking
- Make mortgage or rental payments
- Get general HDB information
Residents can manage many needs online for convenience and faster support.
Alternative Arrangements for Complex Transactions
Some complex transactions still need face-to-face help, such as signing legal documents or reporting flat ownership changes.
Residents must visit Sengkang Branch at Block 118 Rivervale Drive #02-01, Singapore 540118 for these matters.
Access is easy by bus or train from Hougang.
All visits to HDB Branches are by appointment only – appointments can be booked on the HDB InfoWEB.
- Sengkang Branch hours: 8am–5pm, weekdays
- Closed weekends/public holidays
- For help, call Branch Service Line: 1800-225-5432
- Write enquiries at www.gogov.sg/hdb/writetous
Do you support HDB’s push for more digital services, or do you prefer the old walk-in branch system? Click Agree or Disagree below to share your thoughts.
