StarHub is shutting down its entire 3G network on 1 November 2024, requiring all customers to upgrade to 4G or 5G devices to keep their service.
KEY POINTS
IN SIMPLE TERMS
StarHub, one of Singapore's mobile phone companies, is turning off its old 3G network on 1 November 2024. If you still use a 3G phone, you won't be able to make calls, send texts, or use data after that date — you'll need to switch to a newer 4G or 5G phone.
WHY IT MATTERS
WHERE DO YOU STAND?
Do you think telecom companies should give customers more time to prepare for 3G shutdowns, or is the current notice period sufficient?
👍 👎 Vote ↓Singapore’s telecom giant StarHub is set to switch off its 3G network, pushing users towards faster mobile technologies.
According to StarHub, the company will stop all 3G services on 1 November 2024.
This includes voice calls, text messages, and internet data on 3G.
The change follows a global trend to phase out older network tech.
StarHub wants to use the freed-up space to make 5G services better.
This could mean faster internet and more data for users.
The company is reaching out to customers about the StarHub 3G shutdown.
They’re using SMS, emails, phone calls, and WhatsApp to spread the word.
Customers still using 3G should contact StarHub soon.
They can call the hotline or visit a store for help.
It’s important to upgrade before the end of October 2024.
| Service | Status after 1 Nov 2024 |
|---|---|
| 3G Voice Calls | Not Available |
| 3G Text Messages | Not Available |
| 3G Data | Not Available |
| 4G Services | Available |
| 5G Services | Available |
StarHub says, “The strategic move comes in response to the declining utilisation of 3G, aligning with global efforts to phase out older network technologies.”
This means fewer people are using 3G nowadays.
Many countries are also stopping 3G services.
StarHub wants to focus on newer, faster networks.
This change is part of Singapore’s move towards better mobile tech.
StarHub is offering support to help customers switch smoothly.
They have set up special help at their hotline, website, and stores.
Customers can get advice on upgrading their phones or plans.
StarHub says, “We remain fully committed to ensuring this transition is as seamless as possible.”
This shows they want to make the change easy for everyone.
StarHub isn’t the only company making the changes.
M1 has ended its 3G network from 1 August 2024.
Companies are moving away from older tech to focus on newer, faster networks.
Do you think retiring 3G networks is a good move for Singapore’s technological progress?
Do you think telecom companies should give customers more time to prepare for 3G shutdowns, or is the current notice period sufficient?
Be the first to weigh in.
